Searching for a video production company in Nairobi returns dozens of options, from solo shooters to full agencies. Showreels all look good. The difference shows up on the day of the shoot and in the weeks after. These twelve questions help you separate a reliable production partner from a risky one.
Questions about capability
1. Can you show work similar to my project?
A beautiful wedding film does not prove an agency can handle a three-day conference with keynote recordings. Ask for examples in your category: corporate video, event videography, commercials or documentary.
2. Do you cover photography, video and live streaming?
Many projects need all three. A 360° production agency can cover them with one coordinated crew instead of three vendors.
3. Who edits the footage?
In-house editing keeps the people who understood your brief involved until delivery. Outsourced editing often means slower revisions.
4. What equipment will you bring?
You don’t need a list of camera models, but you should hear about backup cameras, professional audio, lighting and, for streams, redundant internet.
Questions about process
5. What does your pre-production include?
Good agencies ask about your audience, your message and where the video will be used before they talk about cameras. Expect a call, a written plan and a shot list or script.
6. How many revision rounds are included?
Agree this upfront. Two rounds is common and usually enough when the brief is clear.
7. What is the turnaround time?
Ask for delivery dates for each output: same-day social clips, highlight films, full session recordings and photo galleries.
8. Who handles permits and location clearances?
Commercial filming in Kenya and drone flights need the right permissions. A local crew should know the process and build it into the schedule.
Questions about the business side
9. How is the quote broken down?
Look for crew days, equipment, editing, travel and extras listed clearly. Vague quotes lead to surprise invoices. Our pricing page shows how we structure packages.
10. Who owns the footage?
Clarify usage rights, raw footage access and how long files are archived.
11. Can you travel?
If you operate across Kenya or Africa, you want a team that can follow the story to Mombasa, Kisumu or another country without a new supplier.
12. Who will be on set?
Meet or speak with the lead photographer or director. Chemistry matters, especially when filming executives, beneficiaries or families.
Red flags to watch for
- No questions about your audience or goals.
- A price that is far below every other quote, with no explanation.
- No backup plan for equipment failure or bad weather.
- Unclear ownership of raw footage.
Talk to Creation Flick
Creation Flick is a Nairobi photography and video production company working with agencies, NGOs, government bodies, brands and families across Kenya and Africa. We are happy to answer all twelve questions. Get in touch for a quote.